Theme : "Business Manner You Should Know and Learn as Soon as You Can"
When we think of business manner, we often associate it with the things we learned in the first year of working life. However, business manner seems to change with society and with times. This means that no matter how old we get, it is necessary to reflect on ourselves again and again.
This time, we learned from the instructor in the video.
The basic concept is to "acquire business manner that is not embarrassing as a working professional."
The discussion began with the point that knowing this is not enough; it must be put into practice. Not only does effective communication facilitate smoother interactions, but we must also be aware of the substantial economic benefits that can be gained from it.
We mainly learned the following contents.
・ First Impressions
・ Greetings
・ Angle of Bowing
・ Caution Against Double Honorifics
・ Language Usage
・ Guest Reception
・ Manners During Visits
・ Seating Manner, etc.
 
In addition, the Mehrabian’s rule states that...
"It emphasizes that first impressions are important based on appearance, and that a person forms their impression within 15 seconds."
 
According to statistics:
Visual: 55%
Auditory: 38%
Verbal: 7%
 
"Verbal" refers to the content of the conversation.
Therefore, if you give a bad impression to someone you meet for the first time in the first 15 seconds of a business meeting, no matter how great your presentation is, it won’t resonate with them!
That’s why it’s essential for us to thoroughly learn business manner and apply it in our work.
"Manners are not able to master in a day."
I will always keep these words in mind and work hard!