SUPPORT support
If a trouble occurs after delivery, we have a quick support system by our company and partners in Japan.
Support Lead Time
Emergency Support
-
After the voltage withstand test of a temporary transformer is completed
In that day, in the best case -
In the case of an urgent oil leakage
In that day, in the best case
Dispatch of an engineer from the manufacturer
-
Suburbs of the capital area
36 hours -
Kinki area
36 hours -
Other areas
In 48 hours
Dispatch of a support team
-
Suburbs of the capital area
3 hours -
Kinki area
3 hours -
Other areas
In 21 hours